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From
AAAA to AAA
Reprinted from
Philadelphia Ad News, November 1999
Last
spring I left the STAR Group and went on a summer-long cross country
trip with my family encompassing: 31 cities, 58 days, 10,489 miles,
8 boat trips, 7 IMAX movies and , thankfully: 0 flat tires, 0 hotel
reservations lost and 0 illnesses. My kids, ages 5 and 10, were
patient - okay, a VCR in the van and a few Game Boys helped.
We drove every mile in our new mini-van, through 24 states. Stopping
at virtually every city, national park, or point of interest along
the way, it was a trip our family will remember forever.
"That's
nice, but what's it have to do with advertising," you say?
Our trip helped me to appreciate the United States as the vast and
diverse place that it is. It made me realize first hand how myopic
people in the Northeast US are (myself included). And also how lame
a broad target audience of 'Adults 25 - 54, 30K+ HH income is -
a target audience I've seen surface in too many plans over the years.
Our nation is
made up of 270 million people. Messages and media designed to reach
'homogeneous masses' have become largely irrelevant because there
are no homogenous masses. When I began my advertising career in
the '70's, a semi-intelligent, straightforward message on a prime
network TV program with a strong rating (in the 20's back then)
worked well when aired with some frequency.
It certainly
worked for the package-goods marketers of that era. It was how I
grew up in business and why marketers would target the masses.
It worked
then - not now.
The people my
family and I saw last summer were not watching prime time on TV
on the "three networks" (I know Homes using TV always
fall in the summer).
These people
were sitting in front of Yellowstone waiting for Old Faithful -
which, by the way, has some creeping nasty irregularity problems.
They were at
the beaches in California or at the Mall of America in Minnesota.
More than anything,
my trip gave me renewed respect for the intelligence of consumers
throughout the US, not just those in Philadelphia or the Northeast.
It also reinforced the importance of tightly defined target audiences,
with well-crafted messages to reach these audiences.
Now if I could
only figure out what media bears at Yellowstone 'consume
'
Lonny Strum
is the Managing Director of Strum Consulting Group, a strategic
business & marketing consulting organization. He can be reached
at 856-770-1154 or at lonstrum@strumconsulting.com
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