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Do
You Believe In
Advertising Your Agency
Reprinted from
ADV Magazine, June 2000
It
almost goes without saying that one would assume that those who
work in the advertising field are deeply steeped in their own craft
and are zealous believers in the power of communications to build
brands, including their own.
Not so.
I'm disappointed
by the absence of deep marketing knowledge of many of the region's
top advertising agencies and the absence of a deep belief in their
craft.
Further, I'm
always surprised at how few agencies actually advertise themselves,
and for those that do (which I applaud for their belief in their
craft) how unfortunately weak many of their own ads are. Perhaps
the axiom of not holding ones own counsel applies to advertising
as well since agencies lose the objectivity, so important in crafting
compelling messages for their clients, when they are forced to look
in the mirror. Beyond the difficulty of creating a powerful, creative
and highly motivating message for oneself, the bigger issue is that
many agencies do not really believe in advertising themselves at
all.
And that reflects
poorly on them and the industry as a whole.
Many agencies
cry that they are a small business (true) and they can't afford
to spend to advertise themselves (false). Those same agencies who
cry "no tengo dinero", are first to pay $5,000 -$10,000
for freelancers and costs for the new business pitch, which when
won will supposedly right the agency's financial wrongs. How foolish.
Yet, they have no money for advertising. It's because they've not
budgeted for advertising because they don't believe in its power.
Others claim
business is so good right now (true, for some) that is they were
to successfully advertise themselves and gain new business, they
wouldn't have the staff to handle the work. This claim is directionally
true. In a strong economy most agencies are facing a shortage of
personnel. Advertising actually helps attract new staffers. And
a forthcoming recession (and it will come) will humble many agencies
who will have wished they had promoted themselves more aggressively
when they had the profits to fund a substantial effort.
What's disappointing
is that agencies often conveniently forget what they preach. They
(appropriately) preach that the ad placed today -- except for the
short-term promotional ad - positions the product or service for
purchase tomorrow. In the selection of an agency, it is never selected
solely because of its self-advertising. Advertising for an agency
creates awareness, a positive impression and consideration.
For agencies
who have never advertised themselves because they don't believe
in it, I wish for you that the next big prospective client asks
you, "Why should I place my trust in you to create powerful
effective advertising for me when you don't do it for yourself?"
Lonny Strum
is the Managing Director of Strum Consulting Group, a strategic
business & marketing consulting organization. He can be reached
at 856-770-1154 or at lonstrum@strumconsulting.com
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